https://youtu.be/c3DZH40TJag?si=g55mfuHYK81VTqOR

📞 Lead Management

Because every lead is a potential life changed.

In a world filled with noise, distractions, and thousands of platforms screaming for attention, someone found their way to you. They showed interest. They reached out. Maybe they filled out a form, clicked a button, or asked a question.

That person is a lead — a potential student, a future client, or someone simply searching for something better. And it’s your job to hold that thread of curiosity and guide it to commitment.

1Link’s Lead Management system was built for just that — turning interest into action with empathy, clarity, and organization.

Let’s walk you through how it works.

🧭 Finding the Right Place

Start by navigating to Lead Management from your Admin Dashboard.

Here you’ll see two key things:

1. A clean, sortable list of all leads
2. A big, inviting “Add New Lead” button

Whether your sales team just had a phone call, or a new form was submitted, this is where all potential students live — organized, trackable, and ready to be nurtured.

✍️ Creating a New Lead

Click “Add New Lead” and you’ll be guided through a simple yet powerful form:

• Full Name – because personalization always wins
• Mobile Number – stay connected
• Currently Engaged – what are they doing right now? Are they studying elsewhere? Looking around?
• Interested Product – which course, package, or consultation are they curious about?
• Status – Hot? Cold? Waiting? Won? Customize this as needed